Former AccessPay VP of Product Alex Considine Tong joins Retail Insight as Chief Product Officer

Retail Insight, a provider of in-store execution software, has announced the appointment of Alex Considine Tong as its Chief Product Officer (CPO).

Joining from AccessPay, where she led the transformation of its Product and Technology strategy and delivery as VP of Product, Tong also served as SVP of Product at Goatpath by SoftwareONE, where she oversaw the evolution of its proprietary software platform into a customer facing product.

Paul Boyle, CEO at Retail Insight, comments: “We are thrilled to welcome Alex to the team - she has already made a significant impact on our business, and we are confident that her expertise and innovative approach will drive our product strategy to new heights. Her proven ability to balance commercial goals with customer needs and technical demands will be invaluable as we scale and enhance our offerings.  We look forward to the positive change and growth that Alex will bring to the business."

“I am delighted to have been appointed CPO at Retail Insight where I will be focused on ensuring that our products deliver real and enduring value to our customers," says Tong.  "I am thrilled to be working with such an experienced group of retail experts and to be trusted with continuing to build Retail Insight’s culture of curiosity, hard work and collaboration.”

2025 RTIH INNOVATION AWARDS

In-store technology will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.