Retail Insight brings in former Infare Solutions and Qlik executive Fredrik Palm as Chief Technology Officer

Retail Insight has announced the appointment of Fredrik Palm as Chief Technology Officer.

He says: “I’m excited to join Retail Insight as CTO at such a pivotal time for the business, where I look forward to helping accelerate our technology strategy and empowering our teams to deliver even greater value to our customers. It’s a privilege to join a company that’s using data and technology to drive real impact in retail, and I’m eager to play a part in its continued growth and success.”

Most recently serving as CTO at Infare Solutions, Palm led a team spanning several countries, delivering over 200 key initiatives while overseeing a shift to cloud first infrastructure. Under his leadership, the business increased transaction processing efficiency by 58%, streamlined product delivery, and reinforced its strategic technology capabilities.

Prior to that, he held senior roles at Qlik, where he played a pivotal role in developing SaaS architectures and Big Data solutions. 

Paul Boyle, CEO of Retail Insight, comments: “We’re thrilled to welcome Fredrik to the team as our new CTO. His deep technical expertise, hands on leadership style, and proven ability to drive transformation make him a fantastic fit for Retail Insight.”

“As we continue to scale our business and innovate across our product suite, Fredrik’s appointment strengthens our commitment to using technology to deliver sustainable, high impact solutions for our customers.”

2025 RTIH INNOVATION AWARDS

Sustainability will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.