E-commerce specialist Visualsoft brings in Liam Quinn as its new Director of Innovation

E-commerce agency Visualsoft has announced the appointment of Liam Quinn as its new Director of Innovation.

Chris Fletcher, CEO at Visualsoft, says: “We’re pleased to welcome Liam to the team. Retail is evolving fast - customer expectations are rising, technology is accelerating, and competition is fierce. Innovation isn’t just a buzzword - it’s essential. Liam brings the expertise and strategic thinking that will help our clients not just keep pace, but set the pace.”

In his new role, Quinn will head up Visualsoft’s newly created Innovation Function, focusing on emerging technologies, developing tools and products that complement Shopify, and delivering greater value for clients.

Quinn says: “Visualsoft has a strong reputation for delivering results, and I’m looking forward to building on that. Innovation is about making life easier and more profitable for retailers - whether that’s simplifying complex processes, introducing automations, or creating new ways for brands to connect with customers. I’m excited to get started.”

Fletcher says: “We’ve always focused on driving growth for our clients. Real, sustainable growth means looking ahead. That’s why we’re investing in innovation - to ensure we continue delivering exceptional results for the retailers we support.”

2025 RTIH INNOVATION AWARDS

E-commerce will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.