Art Sebastian joins Delectable AI board of directors to help shape next chapter of grocery retail

Art Sebastian has joined the board of directors at Delectable AI, whose platform helps grocery retailers support customer wellness, drive loyalty and make interactions seamless and engaging.

Sebastian is CEO at NexChapter, a consulting firm specialising in retail media, loyalty, omnichannel experiences, and technology systems for the convenience and grocery retail industry.

"AI is no longer a future concept in grocery; it’s here, and it’s redefining how retailers compete and grow. Shoppers now expect personalisation, healthier choices, and seamless convenience as the baseline, not the differentiator," he says.

"That’s why I’m excited about what Joseph Lee (CEO and Co-founder) and the Delectable AI team are building. Their agentic AI platform isn’t just about technology; it’s about delivering measurable value for retailers, brands, and consumers alike."

"From autonomous cart building that drives larger baskets, to intelligent retail media that unlocks new revenue streams, Delectable AI is proving how innovation can directly impact topline growth and customer loyalty. I look forward to partnering with this exceptional team to help shape the next chapter of food and retail, where the future is not just personalised, but intelligent, profitable, and scalable"

2025 RTIH INNOVATION AWARDS

Grocery retail will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.