Self-service technology specialist NCR Atleos appoints Rohan Pal as its new CIO

NCR Atleos, a specialist in self-service solutions for retailers, has announced the appointment of Rohan Pal as Chief Information Officer (CIO).

“It took intention, time and a thoughtful hiring process to find a CIO with the right expertise, someone who lives our core values and believes in our vision to set the highest standard in self-service financial solutions,” says Tim Oliver, Chief Executive Officer at Atleos. “I am confident Rohan is the right executive to lead our technology team and Atleos forward.”

Pal brings more than 25 years of experience leading technology strategy and digital transformation for global organisations. He previously served as Chief Technology Officer at WillScot. He has also served as Chief Transformation Officer at ServiceNow. His career also includes leadership roles in FinTech, manufacturing and product transformation at the likes of Brinks, Tyco, HD Supply and Home Depot.

“I am joining Atleos at a pivotal time full of opportunity,” he says. “Technology is the backbone of innovation, and I look forward to working with our talented team to accelerate digital transformation and deliver solutions that empower our customers and drive growth.”

2026 RTIH Innovation Awards

Self-service technologies will be a key focus area at the 2026 RTIH Innovation Awards.

The awards will open for entries in April. They celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.