Peak Technologies appoints technology industry veteran Gary Williams as its new Chief Operations Officer
Peak Technologies, a systems integrator and solutions provider, reports that Gary Williams has been appointed Chief Operations Officer (COO). Backed by Sole Source Capital, the company says it is investing in its leadership and capabilities as it expands its technology, services and systems integration capabilities to meet the evolving needs of customers across the retail, manufacturing, warehousing, transportation and logistics, healthcare, and field service markets.
Williams brings more than 20 years of experience in technology, leading global teams through transformation, productivity and strategy initiatives. Before joining Peak, he held senior leadership roles at Honeywell and, most recently, Brady IPS, where he led service, software, OEM and voice guidance businesses.
He also brings expertise in sales operations, analytics and customer delivery. As COO, he is responsible for all aspects of Peak's services business, including field, depot, managed, professional and OEM services. His key priorities include attach and renewals, operational discipline, service delivery performance, and driving new services and software offerings.
“Gary’s appointment reflects our commitment to building the leadership capabilities required for Peak’s next stage of growth,” says Joe Heel, President and CEO at Peak Technologies. “With his focus on operational discipline and service performance, Gary is perfectly positioned to oversee our key operations areas. We are excited for him to strengthen our capabilities and improve service delivery for the company’s customers and OEMs.”
2026 RTIH Innovation Awards
Transformation initiatives will be a key focus area at the 2026 RTIH Innovation Awards.
The awards, which celebrate global retail technology innovation in a fast moving omnichannel world, have now closed for entries. Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2026 shortlists and finalists here.
We received a record number of entries this year and many fantastic examples of technology excellence driving transformative change across the global retail sector.
Congratulations to all those who made it through the initial submission process! It’s now over to our star studded judging panel who will decide the winners to be announced at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London.
The event will be held on Wednesday, 4th November and consist of a drinks reception, three course meal, awards ceremony presided over by award winning stand-up comedian, presenter, actor and broadcaster, Aurie Styla, and after party until 1am.
Click here to book your place at the 2026 RTIH Innovation Awards Ceremony on Wednesday, 4th November.
