UK home improvement retailer B&Q expands its fast delivery options with Deliveroo and Gophr tie up
B&Q is ramping up its fast delivery push with the launch of TradePoint Express, a same-day delivery service exclusively for trade customers, in partnership with Gophr. The retailer has also expanded its Deliveroo partnership to more than 100 stores nationwide following a trial. Customers can now access up to more than 9,000 home improvement products through Deliveroo, with orders delivered in as little as 35 minutes.
The partnership with Gophr will allow Business Development Managers to arrange deliveries, either within two hours or for a pre-booked two-hour slot same-day, for TradePoint members from B&Q's standalone TradePoint store in Barking and 123 participating B&Q stores across the UK. The service is set to expand to all TradePoint stores later this year.
The launch builds on the introduction of Marketplace Click & Collect. Customers can now choose from an expanding range of collection and delivery options designed to suit planned projects, urgent repairs and last minute requirements.
Amélie Gallichan Todd, Supply & Logistics Director at B&Q, says: “We're continually evolving the ways customers can shop with B&Q, making it faster and more convenient to access the products they need. The launch of TradePoint Express to more than 100 stores is an important step in that journey, giving both trade and retail customers greater flexibility through a range of delivery options designed to suit different project needs. As our customer expectations continue to evolve, we’re focused on making it easier for them to get the right products, exactly when and where they need them.”
John Morgan, Director of TradePoint, says: "Time is one of the most valuable resources for trade professionals. TradePoint Express has been designed to help our members spend less time collecting materials and more time focused on the job. By working with our TradePoint Business Development Managers and Gophr, we're providing a flexible same-day delivery service that helps keep projects moving and supports customers when timing matters most."
Graham Smith, Commercial Director at Gophr, says: “Gophr’s partnership with B&Q supporting the launch of TradePoint Express will help deliver a faster, more convenient service for trade customers. Our technology and delivery network enable flexible, same-day fulfilment that meets the needs of busy professionals, helping products move quickly and efficiently from store to site.”
Suzy McClintock, VP of Consumer at Deliveroo, comments: “Deliveroo customers frequently use the platform for their home improvement needs, as they seek out quick and convenient delivery during those DIY emergencies. By expanding our successful partnership with B&Q nationwide, more customers than ever can keep those home improvement projects moving, with access to what they need, when they need it. Whether it’s paint or power tools, we can have them delivered to your doorstep in as little as 25 minutes.”
Suzy McClintock, VP of Consumer at Deliveroo, adds: “Deliveroo customers frequently use the platform for their home improvement needs, as they seek out quick and convenient delivery during those DIY emergencies. By expanding our successful partnership with B&Q nationwide, more customers than ever can keep those home improvement projects moving, with access to what they need, when they need it. Whether it’s paint or power tools, we can have them delivered to your doorstep in as little as 25 minutes.”
2026 RTIH Innovation Awards
On demand delivery will be a key focus area at the 2026 RTIH Innovation Awards.
The awards, which celebrate global retail technology innovation in a fast moving omnichannel world, have now closed for entries. Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2026 shortlists and finalists here.
We received a record number of entries this year and many fantastic examples of technology excellence driving transformative change across the global retail sector.
Congratulations to all those who made it through the initial submission process! It’s now over to our star studded judging panel who will decide the winners to be announced at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London.
The event will be held on Wednesday, 4th November and consist of a drinks reception, three course meal, awards ceremony presided over by award winning stand-up comedian, presenter, actor and broadcaster, Aurie Styla, and after party until 1am.
Click here to book your place at the 2026 RTIH Innovation Awards Ceremony on Wednesday, 4th November.
