Individual Restaurants, an operator of upmarket Italian and Grill restaurants in central London, UK cities, towns and their suburbs whose collection includes Piccolino, Riva Blu, and Piccolo, has appointed Rob Carroll as its new Group Technology & Transformation Director.

Carroll's CV includes stints at Closer Pets, Hunter Boots and FitFlop. He has been working with Individual Restaurants for the past three years on a contract basis.

"Great businesses are built by great people. And as we look ahead to the next phase of growth at Individual Restaurants, having the right leadership, ambition and expertise has never been more important," says CEO Andrew Garton.

"Having worked closely with us for the past three years, Rob has already made a tremendous impact. His expertise will be instrumental in accelerating innovation, embracing new technology and transforming how we operate."

2026 RTIH Innovation Awards

Transformatiom initiatives will be a key focus area at the 2026 RTIH Innovation Awards.

The awards, which celebrate global retail technology innovation in a fast moving omnichannel world, have now closed for entries. Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2026 shortlists and finalists here.

We received a record number of entries this year and many fantastic examples of technology excellence driving transformative change across the global retail sector.

Congratulations to all those who made it through the initial submission process! It’s now over to our star studded judging panel who will decide the winners to be announced at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London. 

The event will be held on Wednesday, 4th November and consist of a drinks reception, three course meal, awards ceremony presided over by award winning stand-up comedian, presenter, actor and broadcaster, Aurie Styla, and after party until 1am.

Click here to book your place at the 2026 RTIH Innovation Awards Ceremony on Wednesday, 4th November.