Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform

Post-purchase and returns network, ZigZag, has announced a partnership with Vinted Go, the logistics branch of Vinted Group.

With Vinted Go now live in its carrier library, ZigZag is expanding its European footprint and enabling retail clients to offer shoppers access to more than 14,000 out-of-home (OOH) drop-off points across France, the Netherlands, Belgium, Spain, and Portugal.

Gavin Sarjeant, Head of Network Development at ZigZag, says: “Vinted Go is an ideal option for our retailers. As more and more retailers start charging for returns, consumers will expect more from the experience.”

“That means hassle free, local options that they can use on the way to the shops, work or school. By connecting retailers to Vinted Go’s extensive parcel locker and parcel shop network, we can offer more convenient return options that meet the expectations of modern consumers and help retailers operate more efficiently.”

Nerijus Mazėtis, Director of Product at Vinted Go, says: “We are delighted to partner with ZigZag to open up Vinted Go’s out-of-home network of parcel lockers and parcel shops to retailers using the ZigZag platform. We share a strong commitment to reducing the impact of logistics, and this partnership enables fast and cost-efficient returns across our network. The ZigZag team has been great to work with, and the integration has been seamless.”

2026 RTIH Innovation Awards

Online returns will be a key focus area at the 2026 RTIH Innovation Awards.

The awards will open for entries in April. They celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.