Ziosk reports roll-out of Drop & Pay solution across Gringo’s Tex-Mex and Jimmy Changas locations

Ziosk has announced a partnership with Gringo’s Tex-Mex and its sister concept Jimmy Changas, casual dining brands rooted in Texas. The tie up includes the roll-out of Drop & Pay, a handheld payment solution, to all Gringo’s Tex-Mex and Jimmy Changas locations.

“We were looking for a platform that could offer our guests secure payments at the table while saving us money on unnecessary fees,” says Heather McKeon, COO at Gringo’s Tex-Mex.

“Originally, we thought Ziosk was only a tabletop platform, but this handheld payment solution is tailored perfectly to significantly improve service efficiency while catering to our guests' needs. With Drop & Pay, our guests can pay at their convenience, sign in for their loyalty and rewards, and leave us direct feedback. The results have been positive, and we’ve seen high adoption by team members and guests very quickly.”

“Gringo’s and Jimmy Changas are hospitality driven brands that understand the importance of meeting guests where they are,” says Raymond Howard, Chief Revenue Officer at Ziosk. “Drop & Pay gives them a secure, modern way to streamline payments, drive loyalty engagement, and capture actionable guest insights while preserving that people-first dining experience our guests expect and value.”

2026 RTIH Innovation Awards

Payments will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering. .