Delivery firm Wolt announces workforce management tie up with Legion Technologies

Legion Technologies reports that Wolt, a Helsinki-based technology company and on demand delivery specialist, has selected it to modernise its workforce management across 20 countries in EMEA.

Wolt will implement Legion’s full AI powered WFM suite, including Labour Budgeting, Demand Forecasting, Labour Optimisation, Automated Scheduling, Time & Attendance, Frontline Communications, and Strategic Insights. The project is underway, and the solution will be fully deployed in 2026.

“Providing our global teams with a modern WFM solution is critical to enabling efficiency and supporting our people,” says Athanasios Bilalis, Global Head at Wolt Market. “Legion’s platform provides the intelligence and flexibility required to enhance our operations across countries, languages, and business units.”

On demand delivery firm Wolt announces workforce management tie up with Legion Technologies

“Global companies like Wolt have highly distributed teams and complex labour requirements across geographies,” says Sanish Mondkar, Founder & CEO at Legion Technologies. “Our WFM platform is purpose built to address these requirements, transforming operations while improving the day-to-day experience of employees. We’re excited to partner with Wolt and support their mission by enabling greater agility, efficiency, and employee engagement at scale.”

RTIH AI in Retail Awards

Brarista, IBM Consulting, Foundit!, Quorso, Vusion, Sensei, Reckon.ai, EE, Walkbase, Globant, Riskified, and Goddiva were among the winners at the RTIH AI in Retail Awards, sponsored by VenHub Global, 3D Cloud, EdTech Innovation Hub, and Retail Technology Show.

Our 2026 hall of fame entrants were revealed during a sold out event which took place at The Barbican in Central London on Thursday, 29th January, and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “According to Amazon’s Andy Jassy: AI is a once in a lifetime reinvention of everything we know, and the largest technology transformation since the cloud.”

“Whether that’s overstating it or not, we're certainly seeing an increasing number of innovative, potentially game changing developments in this space across both traditional and digital retail spaces. And that is reflected in tonight's finalists, who are boosting customer experiences and tackling retailers' painpoints across the likes of physical stores, online, omnichannel, supply chain, and payments.”

“To quote one of our judges: I have to admit, judging these awards was so difficult. So many that would have been worthy winners. And great to see how AI has moved firmly into delivery mode. Firmly into delivering for customers and driving huge innovation.”

Congratulations to our 2026 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended our Thursday, 29th January gathering.

Stay tuned for an indepth review of the awards ceremony in the next edition of RTIH magazine.

You can also download our awards brochure here.