Boots inks logistics deal with XPO Logistics to support healthcare and online operations

UK health, beauty and wellness retailer, Boots, has entered a partnership with XPO Logistics.

XPO Logistics will be its new long-term logistics partner, supporting the integration of its supply chain, leveraging new technologies with the aim of improving customer visibility, and driving sustainable efficiencies. 

Since March 2024, XPO has been managing the primary transport distribution of products from two UK-based Boots service centres. This includes the 279-acre site situated at Boots HQ in Beeston, Nottingham, and the other, just 30 miles across the East Midlands at Burton-on-Trent.

The new supply chain operation facilitates the distribution of goods from both sites to various Boots Cross Dock Centres at scale across the UK and Ireland. The retailer also benefits from 23 dedicated XPO Logistics support staff and two new operational fleets of varying sizes. One fleet will be assigned for product distribution based on scheduled routes, while the other will be a smaller fleet for dedicated shunting activity at both the Beeston and Burton sites. 

Overall, the new operation comprises 50 trunking drivers, 35 trunking vehicles, 22 shunt drivers, and 10 shunt vehicles, operating seven days a week Boots will also gain improved visibility through new track and trace technology and XPO’s system to monitor its carbon footprint. 

Dan Myers, Senior Vice President, Supply Chain - Europe, XPO Logistics, says: “Our partnership with Boots is built on a shared commitment to continually improving the supply chain that supports their customers.”

“We’re combining operational expertise with increased digital visibility to enhance service reliability and make the network more responsive and efficient. Initiatives focused on fleet optimisation and lower-emission transport are helping to reduce the environmental impact of deliveries. This collaborative approach supports Boots’ broader sustainability and customer experience goals.”

Keiron Samways, Director of Warehousing - Transport & Distribution UK & ROI, Boots, says: “Our online operations continue to grow at pace as more customers choose to shop with us digitally. This long-term partnership with XPO Logistics strengthens our transport network across the UK and Ireland, giving us greater visibility, resilience and efficiency across our supply chain, supports our sustainability agenda and ensure we’re well positioned to support our customers today and in the future.”

2026 RTIH Innovation Awards

Supply chain technology will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.