East of England Co-op automates National Lottery sales and prizes reconciliation process

East of England Co-op reports completion of an automation project involving The National Lottery.

In a LinkedIn post, the retailer said: “We’re on a journey to digitalise compliance and reduce time consuming tasks. This week we’re please to share some more great news in this space.”

“Our Data & Insights team has successfully automated The National Lottery sales and prizes reconciliation process, giving us improved visibility through a new central dashboard, provided by Pyramid Analytics. Saving our colleagues valuable time, so they can focus on serving our members and customers, remains a key priority. This change not only supports that goal, but also helps us reduce paper usage in our Food stores.”

It concluded: “A big well done to our colleagues Darren Tuffs, Richard Tedder and Ashley Hollingsworth for their work on this project. Also, a big thank you to our National Lottery partners, Allwyn UK for their support.”

2026 RTIH Innovation Awards

Automation will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.