Pilot Travel Centers inks five-year deal with NCR Voyix involving upgrade of retail technology

NCR Voyix, a unified commerce specialist, and Pilot, North America’s largest travel centre operator, have announced a five‑year exclusive platform agreement.

Under the expanded partnership, Pilot will deploy Voyix PoS for convenience fuel retail, including both retail and commercial fuel solutions, along with a suite of additional platform capabilities.

“At a time when technology is moving at an unparalleled pace, we are excited to be leveraging this innovative platform to transform our PoS operating environment for the future, while simplifying and modernising our tech stack,” says Andy Lupo, Chief Technology Officer at Pilot.

“For a network of our size, the job is to keep stores running smoothly while making meaningful improvements fast, and NCR Voyix provides another way for us to serve our guests better every day by reimagining the store experience and innovating for the future.”

“Pilot operates across North America as a recognised leader in the convenience fuel retail market,” says Nick East, Chief Product Officer at NCR Voyix. “Leveraging AI, we have been able to bring our extensive library of proven convenience fuel retail technology to a modern microservices architecture with game‑changing results. We’re proud to continue to support Pilot as they transform their PoS system and fuel technology and accelerate new possibilities for their business and their guests.”

2026 RTIH Innovation Awards

PoS solutions will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.