Jon Nicholson swaps Royal Mail for InPost UK as he signs on as Chief Commercial Officer

Parcel lockers specialist, InPost UK, has appointed Jon Nicholson as Chief Commercial Officer. He was previously at Royal Mail where he spent almost 11 years, holding a number of roles during that time, most recently MD Sales, Marketing, Customer Experience & Digital.

In a LinkedIn post, he said: “After nine amazing months of garden leave, I am finally rejoining the working population as the Chief Commercial Officer for InPost. To have that amount of time off, has been a huge privilege and one I can't take for granted, but it also reminded me that meaningful work is hugely important and I can't wait to get going.”

“I am incredibly excited to be joining InPost. It is a phenomenally exciting time to be part of the growth story. We have a huge amount to do, but also a huge amount to offer. Having been an observer of the market for the last nine months, the headlines for InPost have made fascinating reading, not least the opportunities that will be created by the Advent/FedEx/A&R Investments deal (importantly for me, seeing that InPost will continue under Rafał Brzoska's leadership), but also the growth in the UK seeing us install our 14,000th locker, continuing the unrivaled network expansion, and, that revenue continues to grow as out of home delivery as a preferred option is increasing.”

He added: “Hugely exciting news from the teams in Poland on the launch of InPost Buy, which looks to reshape how retailers and e-commerce sellers reach their markets, demonstrating that InPost is far beyond a logistics business and truly is a technology led, e-commerce, customer experience platform. I can't wait to see how it develops. In typical fashion, however, my first day commuting in nine months and the trains aren't running - some things haven't changed.”

2026 RTIH Innovation Awards

Out of home delivery will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.