KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion
Fresha, an AI powered marketplace and business management platform for the beauty and wellness industry, has announced an $80 million investment from funds managed by KKR. The transaction values it at over $1 billion.
Fresha's total capital raised to date now stands at $285 million. It says it will use the cash to accelerate global expansion and fuel product and AI innovation.
Headquartered in London and founded in 2015 by William Zeqiri and Nicholas Miller, Fresha is used by over 130,000 beauty and wellness businesses globally across key verticals including hair, beauty, barbering, nails, aesthetics, wellness, fitness, and spa. The platform facilitates more than 35 million appointments per month and over $15 billion in annual GMV.
Patrick Devine, Partner and member of KKR’s Tech Growth team, says: “Fresha has built a differentiated platform, combining software, financial services, and marketplace capabilities with embedded AI, in a way that is deeply integrated into daily operations of beauty and wellness businesses. We believe the company is well positioned to continue scaling globally as demand grows for modern, vertical-specific technology solutions.”
Marta Szczerba, Director in KKR’s Tech Growth team, adds: “We have followed William and the broader management team over the years, and have been highly impressed with the consistent performance they have been driving at Fresha. The team have been on the front-foot in implementing AI in a way that drives meaningful business outcomes, and we are thrilled to be embarking with them on the next chapter of Fresha’s journey.”
Zeqiri says: “Reaching unicorn status is a proud milestone, but more importantly, this investment is a strong testament to the trust our partners place in Fresha every day. KKR brings deep experience scaling category-defining technology companies, and their conviction in our vision gives us tremendous confidence as we enter this next chapter. With KKR’s support, we will be able to further accelerate our global expansion and invest heavily in AI to transform how beauty and wellness businesses operate worldwide.“
Miller comments: “From day one, our obsession has been building software that beauty and wellness professionals genuinely love using. Every feature we ship is shaped by the people running these businesses - the salon owners, the stylists, the spa operators. This round reinforces what our customers have been telling us for years: Fresha delivers one of the most complete, intuitive, and valuable platforms in the industry. KKR's investment gives us the resources to push that even further, particularly in AI, where we see enormous potential to remove operational friction and unlock new revenue for our partners.”
2026 RTIH Innovation Awards
AI will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
