Former Waitrose Information Technology Operations Manager Austin Jacobs joins Sainsbury's

Austin Jacobs has taken on the role of Domain Architect within the Sainsbury's Digital Tech and Data team.

He was previously at John Lewis Financial Services and also spent almost 19 years at Waitrose & Partners, serving as Information Technology Operations Manager.

In a LinkedIn post, he said: "I've arrived at Sainsbury's Group! I've joined the Enterprise Architecture team as a Domain Architect for Argos, covering Selling, Fulfilling and Commercial. It's going to be a lot of fun and hard work, so here goes."

Overhaul

Sainsbury’s recently announced plans to restructure its technology team and Argos delivery network, with the aim of creating more separation between the two businesses.

The move will involve the UK grocery giant cutting 300 head office jobs, most of which will be in technology and data, where it its “consolidating routine reporting tasks” and creating dedicated teams for Argos and Sainsbury's.

Local delivery hubs for Argos will be overhauled, with teams’ shifts being changed so they are working more regular hours with less overtime. There will also be changes to its store leadership, creating four new regional roles for the retailer's convenience stores.

Sainsbury's is moving into to the third year of a restructuring initiative, which it announced in February 2024 with plans to target £1 billion in cost savings.

A spokesperson said: "As we gear up for year three of our next level plan, we're strengthening our focus behind both Sainsbury's and Argos. By maximising the power of our data and technology, we're freeing up our teams to concentrate on what matters most - delivering great food, brilliant service and fantastic value for our customers."

2026 RTIH Innovation Awards

Digital retail will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.