The Very Group expands InPost UK lockers partnership with introduction of new online delivery option
The Very Group, which operates digital retailers Very and Littlewoods, has partnered with InPost UK, allowing customers to collect orders from InPost’s nationwide network of over 14,000 lockers for the first time. As well as standard delivery, the new partnership will also offer customers a next-day delivery option.
The integration follows Very’s roll-out of InPost lockers for returns earlier this year. It will be free on standard orders over £30.
Sean Hallows, Chief Operations and Technology Officer at The Very Group, comments: “We’re always looking for ways to enhance the customer experience and the introduction of InPost lockers does exactly that. We know that the families we serve are tight on time, so to be able to give them the option to collect their delivery at a time that suits them, from a convenient location, really does offer a new level of ease. The expansion of our delivery network is just one of the many ways we’re enhancing the customer experience to deliver on our purpose of helping families get more out of life.”
Jon Nicholson, Chief Commercial Officer at InPost UK, says: “Very is a retailer that genuinely understands its customers and extending our partnership into outbound delivery made complete sense. When over 30% of their returns were already coming through our locker network, that told us the demand was there and customers were actively choosing it. More and more retailers are recognising that giving customers a genuine choice over how they receive their parcels creates a better experience for everyone.”
2026 RTIH Innovation Awards
Online delivery will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering
