Keells Supermarkets rolls out Cybake ISB food forecasting and planning solution across 148 stores

Keells, a supermarket operator in Sri Lanka, is rolling out Cybake ISB software across its in-store bakeries and fresh food counters. Colombo headquartered Keells was established in 1991 as a subsidiary of Sri Lankan conglomerate John Keells Holdings. It operates bakeries in all its stores as well as prepared food counters for rice and curry dishes, salads, juice, doughnuts, and pizza.

Keells is currently using Cybake ISB in 23 stores, with final roll-out expected by September. This is deployed by supermarkets, retail bakery chains and forecourt operators to forecast, plan, and control the production of fresh food made in their stores.

Visal Perera, Head of Fresh Departments at Keells Supermarkets and Vice President of John Keells Group, says: “Our partnership with Cybake is an important step in the transformation of our prepared food business. As we continue to scale, having the right systems and processes in place is critical to ensuring consistent availability, reducing waste, and delivering a better experience for our customers. Cybake provides us with the visibility and planning capabilities needed to support our growth ambitions while maintaining operational excellence across our network."

Cybake CEO Ali Lyons says: “Keells is such an impressive operation with a big focus on the quality of the fresh food it makes in its stores. As part of this project, I went to Sri Lanka and saw, first-hand, how committed the company is to operational excellence and their bold and innovative food to go plans. I am extremely proud that Keells chose Cybake to optimise its excellent prepared food counters and bakeries. Roll-out will be complete by the end of September, and I can’t wait to return to Sri Lanka to see the results for myself.”

Keells Supermarkets rolls out Cybake ISB food forecasting and planning solution across 148 stores

2026 RTIH Innovation Awards

In-store technology will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering. 

Scott Thompson

Editor and Founder of Retail Technology Innovation Hub

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