RTIH top 100 retail technology influencer Michelle Grant swaps Salesforce for new position at SAP
Michelle Grant has joined SAP as Global Head of Consumer Industries Go-to-Market. She was previously at Salesforce, where she served as Director, Strategy and Insights, Retail and Consumer Goods.
In a LinkedIn post, Grant, who is included in the latest RTIH Top 100 Retail Technology Influencers List, said: “I'm excited to join a company that connects customer facing technology with the operational systems that power the business. In today's environment, delivering exceptional customer experiences requires seamless coordination across marketing, commerce, service, supply chain, operations, and more. This becomes even more critical in the age of AI.”
She added: “AI is most powerful when it has context rich data, process expertise, and governance across all business functions. SAP has over 50 years of experience in all three. At this year’s Sapphire, SAP unveiled its vision for the future of business in the age of AI: the Autonomous Enterprise. The Autonomous Enterprise is a company where humans and AI work together seamlessly. By embedding AI assistants and agents across business processes, SAP helps organisations reduce manual effort, accelerate decision making, and streamline operations. It empowers employees to focus on what matters most: customers, strategy, and innovation.”
Grant concluded: “For consumer industries, this creates new opportunities to serve customers better while improving business agility. I'm excited to be part of this journey and look forward to partnering with our customers, colleagues, and partners to bring that vision to life.”
2026 RTIH Innovation Awards
AI will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
