Minor Hotels teams with Checkout.com on AI powered payments across global hotels and resorts
Checkout.com has announced a partnership with Minor Hotels, a hospitality group with more than 640 hotels across 67 countries. This involves it providing global acquiring and payment optimisation capabilities for Minor Hotels’ resort properties across multiple markets worldwide.
The partnership will also bring together Checkout.com’s Intelligent Acceptance and Dynamic 3DS Authentication capabilities. Intelligent Acceptance is the FinTech’s AI driven engine that enhances the performance of transactions and is powered by global network intelligence. It maximises first attempt approvals and reduces failed transactions. Dynamic application of 3DS authentication is based on issuer preferences and local regulatory requirements, reducing unnecessary friction for guests.
Anthony Green, Global Head of Digital Marketing and Ecommerce at Minor Hotels, says: “As our portfolio continues to grow across markets, we need payment infrastructure that is reliable, flexible and able to support a premium experience for our guests. Checkout.com’s global acquiring capabilities and payments expertise will help us simplify complexity, improve performance and build a stronger foundation for our next phase of growth.”
Yao Xiang, Head of Commercial, Greater China and Southeast Asia at Checkout.com, says: “Hospitality businesses operate across complex payment flows, markets and currencies, while guests expect every payment to be simple and secure. We’re proud to partner with Minor Hotels as it continues to grow globally, bringing together our local acquiring capabilities, payment optimization technology and dedicated expertise to help its team improve performance and deliver better guest experiences.”
2026 RTIH Innovation Awards
Payments will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
