Lagardère Travel Retail taps Perfect Corp. Skincare Pro beauty technology across airport operations
Lagardère Travel Retail is leveraging Perfect Corp.’s Skincare Pro with a view to bringing a more personalised and engaging skincare discovery experience to travellers across its beauty retail operations at airports in Prague, Rome Fiumicino and Amsterdam Schiphol.
The deployment will expand to two additional airports by the end of 2026. Powered by AI skin analysis, Skincare Pro assesses 12 key skin concerns, including wrinkles, pores, spots, texture, dark circles, redness, oiliness, moisture, eye bags, radiance, acne and firmness.
“AI powered personalisation is transforming the way consumers discover and shop for beauty, and travel retail is an especially exciting environment for this innovation,” says Alice Chang, Founder and CEO at Perfect Corp. “With Skincare Pro, travellers can receive an intelligent, personalised skincare analysis and product recommendations within minutes, creating a more relevant and engaging beauty experience. We are delighted to partner with Lagardère Travel Retail to bring this technology to travellers across key European airports.”
Following the analysis, shoppers receive personalised recommendations designed to address their specific skin concerns. Those who complete a skin analysis can also receive a discount via QR code.
“Our ambition is to continuously enhance the beauty experience we offer travellers, combining the expertise of our teams with innovative digital solutions to make shopping more personalised, relevant and engaging,” says Lylian Vignau, Chief Commercial & Digital Officer at Lagardère Travel Retail. “Technology such as Skincare Pro can play an important role in helping travellers better understand their individual needs while enabling our beauty teams and brand partners to deliver a more tailored experience. This partnership with Perfect Corp. reflects our broader commitment to deploying new tools to create greater value for travellers and our partners across our European network.”
The Skincare Pro experience brings together a curated selection of skincare products from international beauty brands with 200 SKUs currently available across 11 brands. For Lagardère Travel Retail, it was also important to reflect the growing interest in K-Beauty and offer travellers access to some of its most sought-after brands. In Rome, shoppers can discover four K-Beauty brands.
2026 RTIH Innovation Awards
AI will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
