Retail Technology Innovation Hub

Online returns

Forter research: many consumers deliberately abusing online returns policies amid tough times

Forter research: many consumers deliberately abusing online returns policies amid tough times

Staff Writer 24 Jun 2025
Asos comes under fire as disgruntled customers' accounts are closed due to their online returns activity

Asos comes under fire as disgruntled customers' accounts are closed due to their online returns activity

Staff Writer 23 Jun 2025
ReBound research flags growing shopper appetite to pay extra for sustainable online returns

ReBound research flags growing shopper appetite to pay extra for sustainable online returns

Staff Writer 16 Jun 2025
InPost UK hits milestone as it announces installation of 1,000th Tesco parcel locker location

InPost UK hits milestone as it announces installation of 1,000th Tesco parcel locker location

Staff Writer 19 May 2025
Tesco F&F online returns service left me baffled, barcode less and begging for better retail technology

Tesco F&F online returns service left me baffled, barcode less and begging for better retail technology

Staff Writer 13 May 2025
Many UK shoppers point finger of blame at retailers for making returns abuse easy, Forter research

Many UK shoppers point finger of blame at retailers for making returns abuse easy, Forter research

Staff Writer 28 Apr 2025
Aussie fashion retailer Sheike switches on Instant Exchanges online solution from Refundid

Aussie fashion retailer Sheike switches on Instant Exchanges online solution from Refundid

Staff Writer 11 Mar 2025
Online retailer Bayse Brand deploys Refundid returns and exchange platform in Australia and US markets

Online retailer Bayse Brand deploys Refundid returns and exchange platform in Australia and US markets

Staff Writer 03 Mar 2025
British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide

British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide

Staff Writer 14 Jan 2025
Amazon customers can now tap parcel pickup and label free, box free returns at 700 plus Asda stores

Amazon customers can now tap parcel pickup and label free, box free returns at 700 plus Asda stores

Staff Writer 18 Nov 2024
British fashion retailer Jigsaw tackles returns challenges with deployment of Reveni Instant Refunds solution

British fashion retailer Jigsaw tackles returns challenges with deployment of Reveni Instant Refunds solution

Staff Writer 10 Sep 2024
ZigZag report benchmarks shows how UK retailers are reacting to wider consumer trends via returns policies

ZigZag report benchmarks shows how UK retailers are reacting to wider consumer trends via returns policies

Staff Writer 09 Sep 2024
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