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Tech important but not a silver bullet for retailers navigating customer reviews space

Tech important but not a silver bullet for retailers navigating customer reviews space

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ReviewsStaff WriterJanuary 22, 2026Graham Broomfield, Austen & Blake, Customer reviews, CX, Reviews, 2026 RTIH Innovation AwardsComment

Which? blasts Facebook and Twitter over fake review factories

Which? blasts Facebook and Twitter over fake review factories

ReviewsStaff WriterJanuary 13, 2022Which?, Facebook, Twitter, Amazon, Customer reviews, Online reviews, Social media, Online retail, Product reviewsComment