Spanish on demand delivery specialist Glovo announces rolll-out of new product developments
Glovo has announced new product developments aimed at making discovery easier, more trustworthy and faster across all categories. The update introduces a new Discovery Wall, alongside verified customer reviews with photos, and Fast Track, a new way to shop groceries through ready made, occasion-based baskets.
Oscar Pierre, CEO at Glovo, says: “We’re evolving from an app people used to order whatever they want in their cities, to a destination where you can explore, be inspired, find what you need and decide with confidence.”
“The new features bring together community, AI powered personalisation, and speed to make every order feel easier while we keep betting on social and community features to make the app more human and connected to every local community where we operate.”
The Discovery Wall
Glovo is creating a tab designed specifically for moments when customers don’t yet know what to order. For the first time, it is merging the food and Q-commerce verticals, combining restaurants, groceries and retail together in one space that, it says, prioritises quality content and relevant recommendations.
Instead of endless listings, customers will find evolving collections such as “Trending right now”, "Hot & highly-rated", “Loved by locals”, “Budget Friendly”, or “Fine dining”. These carousels adapt in real-time based on what is popular in the community and each customer's context.
Verified reviews and photos
Glovo is introducing a new user-generated content experience that allows customers to leave written reviews and upload photos of the products they ordered.
They can rate individual products with a thumbs up or down, while restaurant and delivery experiences are scored separately so partner ratings reflect food quality alone. Restaurants or stores get a score that shows the percentage of positive opinions customers have written about them.
To make insights easier to digest, an AI powered summary highlights the most loved dishes and recurring highlighted elements from real reviews. Customers can also choose whether their opinions are shared with the whole community or only with friends. Only customers with a verified delivered order can contribute. All the reviews are moderated to avoid any kind of content that doesn’t fit privacy standards or Glovo's guidelines.
Fast Track
Building a grocery basket often means repeating the same searches again and again. Fast Track changes this by offering pre-built lists tailored to specific occasions such as “Sunday BBQ,” “Movie Night,” or “Weekly Basics.”
Inside each list, customers see product options for every item on a single page, allowing them to complete large baskets in seconds while still choosing their preferred brands and prices.
Connie Kwok, VP of Q-Commerce at Glovo, says: “The future of digital grocery shopping lies in breaking today’s frictions. We are evolving the experience from a manual task into an intuitive seamless journey. ‘Fast Track’ isn’t just about saving time; it’s about anticipating the customer’s needs and providing a curated experience that makes multi-item shopping as easy as ordering a pizza.”
RTIH AI in Retail Awards
RTIH proudly presents the first edition of its AI in Retail Awards, sponsored by VenHub Global, 3D Cloud and EdTech Innovation Hub.
As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.
With 2026 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.
Our 2026 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.
Winners will be announced at an evening event at The Barbican in Central London on Thursday, 29th January. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.
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