InXpress hits 100,000 specialist deliveries as e-commerce boom reshapes franchise logistics

InXpress, an international logistics solutions firm, reports a milestone after completing over 100,000 specialist delivery loads through its partnership with TEG, a FinTech enabled platform serving transport and logistics.

InXpress observes that rapid global e-commerce growth is fundamentally changing customer expectations - driving demand for same-day delivery, white glove services, and bespoke urgent shipments that traditional franchise networks can’t provide.

"We were at risk of losing customers who needed same-day delivery, white glove handling, or urgent shipments that our network couldn't provide," says Jon White, Chief Commercial Officer EMEA at InXpress.

“This partnership combines our customer relationships and local presence with TEG’s carrier network and technology. Together, we’re enabling same-day, white-glove and urgent services”

Through TEG's end-to-end platform, InXpress franchisees across 450 offices in 14 countries gained access to specialist carrier networks without building new infrastructure, enabling them to compete for business previously beyond their reach.

According to those involved, through the platform InXpress franchisees have won contracts with e-commerce businesses and retailers demanding premium services.

“The scale InXpress has achieved shows how the right platform gives distributed networks the same capabilities as centralised operations - without the infrastructure costs. Technology removes barriers to scale - enabling distributed networks to compete at any scale without capital investment,” says Sam Wilkinson, Chief Revenue Officer at TEG.

InXpress is now targeting 1,000 franchise locations in key markets, supported by TEG as it accelerates plans to scale operations through 2030.

2026 RTIH Innovation Awards

E-commerce will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.