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2026 RTIH Innovation Awards

US retailer Kwik Trip partners with Eagle Eye to bring AI powered Personalised loyalty to its customers

Scott Thompson 21/05/2026 Scott Thompson 21/05/2026

US retailer Kwik Trip partners with Eagle Eye to bring AI powered Personalised loyalty to its customers

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Fortnum & Mason taps Proximity technology to power luxury retailer’s new Fortnum's Connect clienteling platform

Scott Thompson 13/05/2026 Scott Thompson 13/05/2026

Fortnum & Mason taps Proximity technology to power luxury retailer’s new Fortnum's Connect clienteling platform

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Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences

Staff Writer 07/05/2026 Staff Writer 07/05/2026

Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences

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Rokt research shows what online shoppers expect in 2026, and why most brands are still playing catch-up

Staff Writer 01/05/2026 Staff Writer 01/05/2026

Rokt research shows what online shoppers expect in 2026, and why most brands are still playing catch-up

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Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud

Staff Writer 29/04/2026 Staff Writer 29/04/2026

Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud

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Starbucks gets personal as it launches beta app in ChatGPT for mood-based drink suggestions and orders

Staff Writer 20/04/2026 Staff Writer 20/04/2026

Starbucks gets personal as it launches beta app in ChatGPT for mood-based drink suggestions and orders

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Endear: consumers prefer shopping in-store with many splashing out again when associates follow up

Staff Writer 31/03/2026 Staff Writer 31/03/2026

Endear: consumers prefer shopping in-store with many splashing out again when associates follow up

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The retail opportunity in sleep and recovery technology

Staff Writer 27/03/2026 Staff Writer 27/03/2026

The retail opportunity in sleep and recovery technology

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Proximity clienteling platform launched across Frette stores in the US, UK, Italy and France

Staff Writer 10/03/2026 Staff Writer 10/03/2026

Proximity clienteling platform launched across Frette stores in the US, UK, Italy and France

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The ultimate guide to B2B marketing for retail tech vendors

Staff Writer 10/03/2026 Staff Writer 10/03/2026

The ultimate guide to B2B marketing for retail tech vendors

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Elizabeth Hernandez heads back to Sam’s Club as Director of Personalisation Strategy & Activation

Staff Writer 09/03/2026 Staff Writer 09/03/2026

Elizabeth Hernandez heads back to Sam’s Club as Director of Personalisation Strategy & Activation

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Perfect Corp. and True Beauty Lashes opt to get personal with launch of LashLovr experience

Staff Writer 27/02/2026 Staff Writer 27/02/2026

Perfect Corp. and True Beauty Lashes opt to get personal with launch of LashLovr experience

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Clarins enlists Silicon Valley startup IlluminateAI for launch of in-store personalised make-up service

Staff Writer 23/02/2026 Staff Writer 23/02/2026

Clarins enlists Silicon Valley startup IlluminateAI for launch of in-store personalised make-up service

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Kate Ratcliffe steps down from Director of Product role at loyalty and personalisation firm Eagle Eye

Staff Writer 23/02/2026 Staff Writer 23/02/2026

Kate Ratcliffe steps down from Director of Product role at loyalty and personalisation firm Eagle Eye

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Wakefern Food Corp. teams with Eagle Eye on loyalty and personalisation strategies

Staff Writer 19/02/2026 Staff Writer 19/02/2026

Wakefern Food Corp. teams with Eagle Eye on loyalty and personalisation strategies

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L.L.Bean taps Amperity technology to revamp customer journeys and boost loyalty push

Staff Writer 11/02/2026 Staff Writer 11/02/2026

L.L.Bean taps Amperity technology to revamp customer journeys and boost loyalty push

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Morrisons taps Ecrebo platform to power real-time personalised engagement with shoppers

Staff Writer 06/02/2026 Staff Writer 06/02/2026

Morrisons taps Ecrebo platform to power real-time personalised engagement with shoppers

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Spanish on demand delivery specialist Glovo announces rolll-out of new product developments

Staff Writer 30/01/2026 Staff Writer 30/01/2026

Spanish on demand delivery specialist Glovo announces rolll-out of new product developments

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Innovation on track: how technology is modernising horse racing betting

Staff Writer 23/01/2026 Staff Writer 23/01/2026

Innovation on track: how technology is modernising horse racing betting

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Wakefern taps Eagle Eye AIR and Personalized Challenges and Promotion solutions

Staff Writer 16/01/2026 Staff Writer 16/01/2026

Wakefern taps Eagle Eye AIR and Personalized Challenges and Promotion solutions

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