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Posts in Customer engagement

Harvey Nichols teams up with OSF Digital to boost customer engagement with centralised platform

Harvey Nichols teams up with OSF Digital to boost customer engagement with centralised platform

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Customer engagementStaff WriterDecember 12, 2024OSF Digital, Harvey Nichols, Customer engagement, 2024 RTIH Innovation Awards, Luxury retailersComment

UK retailer Marks and Spencer expands First Insight tie up to include entire clothing and home business

UK retailer Marks and Spencer expands First Insight tie up to include entire clothing and home business

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Customer engagementStaff WriterDecember 12, 2024M&S, Marks and Spencer, First Insight, Customer engagement, 2024 RTIH Innovation AwardsComment

Shinesty taps Wunderkind Identity to convert unknown site visitors and deliver personalised emails and texts

Shinesty taps Wunderkind Identity to convert unknown site visitors and deliver personalised emails and texts

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Customer engagementStaff WriterOctober 25, 2024Wunderkind, Shinesty., AI, Online retail, 2024 RTIH Innovation Awards, Gamification, Customer engagement, PersonalisationComment

Fasting app and health and weight loss community Fastic taps MoEngage customer engagement platform

Fasting app and health and weight loss community Fastic taps MoEngage customer engagement platform

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Customer engagementStaff WriterSeptember 23, 2024Fastic, Health and wellbeing, MoEngage, 2024 RTIH Innovation Awards, Customer engagement, CEPs, AI, AnalyticsComment

Haribo unveils Giant Wheel of Fortune experience across European airports with new partner Agency 72

Haribo unveils Giant Wheel of Fortune experience across European airports with new partner Agency 72

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Customer engagementStaff WriterSeptember 23, 2024Haribo, Haribo Giant Wheel of Fortune, Airports, 2024 RTIH Innovation Awards, Gamification, Customer engagement, Agency 72Comment

‘The future of customer engagement is participatory’: Sam’s Club Member’s Mark Community hits 50,000 active consumers

‘The future of customer engagement is participatory’: Sam’s Club Member’s Mark Community hits 50,000 active consumers

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Customer engagementStaff WriterJune 7, 2024Sam's Club, Customer engagement, Sam’s Club Member’s Mark CommunityComment

Swedish retail technology firm Voyado teams up with luxury brand Brora to enhance customer engagement

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Customer engagementStaff WriterMay 1, 2024Voyado, Brora, Personalisation, Customer engagement, Marketing, Data, Customer dataComment

Swedish retail technology firm Voyado secures partnership with parenting brand Silver Cross

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Customer engagementStaff WriterFebruary 29, 2024Voyado, Silver Cross, Personalisation, Customer engagementComment

DOUGLAS leverages Zeotap CDP to enhance brand’s omnichannel customer experience

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Customer engagementStaff WriterJanuary 30, 2024Zeotap, DOUGLAS, Zeotap CDP, Omnichannel retail, Customer experience, Data, Customer dataComment

Bob Evans picks PAR Technology Punchh solution to enhance customer experience and loyalty

Bob Evans picks PAR Technology Punchh solution to enhance customer experience and loyalty

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Customer engagementStaff WriterJanuary 18, 2024Bob Evans, PAR Technology, Punchh, US retail, Loyalty, Personaisation, AI, Customer engagementComment

AI chat platforms specialist ON and The Armani Group expand customer engagement partnership

AI chat platforms specialist ON and The Armani Group expand customer engagement partnership

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Customer engagementStaff WriterDecember 11, 2023ON, Armani Group, Customer engagement, Funding news, Funding rounds, AIComment

Triumph Group teams with ZS to boost customer experiences via Personalize.AI SaaS product

Triumph Group teams with ZS to boost customer experiences via Personalize.AI SaaS product

Customer engagementStaff WriterJune 1, 2023Triumph Group, ZS, Personalize.AI, AI, Artificial Intelligence, Personalisation, Customer engagement, Customer experiencesComment

German football giant FC Bayern signs with omnichannel customer engagement platform SAP Emarsys

German football giant FC Bayern signs with omnichannel customer engagement platform SAP Emarsys

Customer engagementStaff WriterMay 18, 2023SAP Emarsys, SAP, Emarsys, FC Bayern Munich, Omnichannel retail, Football, Customer engagement, Customer data, DataComment

Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement

Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement

Customer engagementStaff WriterMay 12, 2023Studenac, Infobip, Customer engagement solutions, Customer engagement, Customer communications, WhatsApp, Croatia, Digital technologies, Digital transformation, StoresComment

Denny’s teams with Sparkfly and Olo to launch customer engagement ecosystem at all locations

Denny’s teams with Sparkfly and Olo to launch customer engagement ecosystem at all locations

Customer engagementStaff WriterApril 6, 2023Denny’s, Sparkfly, Olo, Customer engagement, Personalisation, Loyalty, Restaurants, US retail, RewardsComment

Crypto rewards health and fitness app Sweatcoin boosts personalisation push with MoEngage

Crypto rewards health and fitness app Sweatcoin boosts personalisation push with MoEngage

Customer engagementStaff WriterJanuary 20, 2023Sweatcoin, MoEngage, Personalisation, Cryptocurrency, Health and wellbeing, Customer engagementComment

Huel taps Emarsys omnichannel customer engagement platform

Huel taps Emarsys omnichannel customer engagement platform

Customer engagementStaff WriterSeptember 27, 2022Emarsys, Huel, Omnichannel retail, Customer engagement solutions Comment

Twilio lays off staff as it looks to attain profitability

Twilio lays off staff as it looks to attain profitability

Customer engagementStaff WriterSeptember 15, 2022Twilio, Customer engagement, Customer engagement solutions, Retail technology, Jeff LawsonComment

Domino’s Pizza India taps MoEngage omnichannel customer engagement tech

Domino’s Pizza India taps MoEngage omnichannel customer engagement tech

Customer engagementStaff WriterDecember 15, 2021Domino’s Pizza India, MoEngage, Customer engagement, Stores, Online retail, Omnichannel retailComment

Nisa Retail adds more stores to Jisp Scan & Save initiative

Nisa Retail adds more stores to Jisp Scan & Save initiative

Customer engagementStaff WriterNovember 8, 2021Nisa Retail, Jisp Scan & Save, Mobile retail, Stores, Augmented reality, Customer engagementComment