Customer engagement and loyalty specialist Sparkfly bags new customers including Costa Vida and Cici’s Pizza

Sparkfly reports that it onboarded 12 new enterprise customers in 2024, expanding its portfolio to over 100 brands across more than 18,000 locations.

New customers include Costa Vida, Piada, Cici’s Pizza, Fogo de Chão, California Fish Grill, bartaco, Benihana, Tex’s Chicken & Burgers, Miller’s Ale House, Eggs Up Grill, and Flanigan’s.

“Now more than ever, consumers are demanding greater value from their retail, QSR, and other food service experiences - and our growth is reflective of the trust our customers have in our ability to enhance those experiences and drive revenue,” says Catherine Tabor, Founder and CEO at Sparkfly.

“We are committed to transparency, partnerships, innovation, and customer success, driven by our focus on establishing meaningful relationships, improving and expanding our integrated partner network, and enhancing our platform capabilities. All centred around our core competencies – Offer Management, Loyalty, Digital Wallet, and Middleware integrations – ensuring we deliver the scalable and feature rich experiences our customers demand to maintain a competitive advantage.”

2025 RTIH INNOVATION AWARDS

Customer engagement and loyalty will be key focus areaa at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.