First for travel retailer Relay down under as it taps Vusion electronic shelf labels for new store

Relay, a global travel essentials brand owned by Lagardère Travel Retail, has worked with Vusion on the launch of its first store in Australia.

In a LinkedIn post, Hiva Hoss, Country Manager ANZ at Vusion, said: “This week, the team at Relay, the global travel retail experts, successfully deployed their first store in Australia at Sydney Airport, Terminal 2 (Jetstar), powered by Vusion electronic shelf labels.”

He added: “Leveraging existing HPE Aruba Networking access points and VusionCloud, the roll-out delivers: Significantly reduced staff overhead for ticketing now being redirected to merchandising and customer service; Real‑time, fully synchronised pricing with instant, reactive promotions; 100% price accuracy at shelf. A fantastic milestone and a smooth deployment from start to finish.”

Carrefour

As part of its Carrefour 2030 plan, Carrefour is tapping Vusion’s platform as it looks to digitalise all of its hypermarkets and supermarkets in France by 2030. The partnership covers deployment of electronic shelf labels, smart rails, and AI driven cameras.

The deal sees Pricer lose its position as exclusive ESLs supplier to the retail giant.

In a press release, it said: “Today Carrrefour has decided to introduce an additional supplier for the sourcing of digital in-store solutions based on electronic shelf labels in France. In 2025 total sales to Carrefour was below 10% of our total net sales, and its contribution to our total gross profit was mid-single digit. The assessment for 2026 is that the contribution to Pricer total gross profit will be low single digit.”

“We look forward to continuing to build on our long lasting relationship, serving our large base of Carrefour stores, and supporting the growing base of franchise stores in Europe,” said Magnus Larsson, President and CEO at Pricer.

Meanwhile, Alexandre Bompard, Chairman and CEO at Carrefour, commented: “Carrefour 2030 is a growth plan that relies notably on accelerating tech and AI. By partnering with Vusion, a French technological champion with global reach, we are propelling our stores into a new era. The digitalisation of our shelves is the essential foundation for deploying our vision of modern retail, serving competitiveness, quality of life at work for our employees, and customer satisfaction.”

2026 RTIH Innovation Awards

ESLs will be a key focus area at the 2026 RTIH Innovation Awards.

The awards will open for entries in April. They celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.