Bob Evans picks PAR Technology Punchh solution to enhance customer experience and loyalty
Bob Evans, a family style restaurant chain with 437 locations in the US, has selected PAR's loyalty and offer solution Punchh.
This will provide customers with personalised offers and rewards through the Bob Evans app, including family deals, value offers, and convenient online takeout options.
“We extend our hospitality well beyond the delicious dishes we serve. We want every guest to come into our restaurant and feel right at home, knowing we’ve considered their individual tastes and preferences,” says Bob Holtcamp, President and CMO at Bob Evans.
“With Punchh, we’ll achieve a new level of guest engagement and loyalty to enhance the overall dining experience whether in our dining room or theirs, all while doing what we do best: serving farm-fresh goodness to every table.”
Leveraging Punchh's AI driven platform, integrations and services, the company aims to improve customer lifetime value through personalised marketing campaigns and offers.
“With the restaurant industry facing tight profit margins, the key to success lies in keeping guests coming back for more. Bob Evans is doing just that by combining its renowned American food classics with cutting-edge loyalty offerings,” says Savneet Singh, CEO at PAR Technology.
“This collaboration embodies our mission to enable restaurant customer engagement by creating memorable and modern family dining moments.”
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