The power of experience: how immersive technologies are redefining retail spaces Continue reading… Read More Immersive experiencesStaff WriterApril 4, 2024Immersive experiences, Immersive technology, VR, AR, Retail innovation, Customer experience, Stores, Personaisation, Online retail, Omnichannel retail, Future of retail, Customer engagementComment
Bob Evans picks PAR Technology Punchh solution to enhance customer experience and loyalty Continue reading… Read More Customer engagementStaff WriterJanuary 18, 2024Bob Evans, PAR Technology, Punchh, US retail, Loyalty, Personaisation, AI, Customer engagementComment
Many retailers maintaining customer loyalty despite challenging times, according to dunnhumby report Continue reading… Read More LoyaltyStaff WriterDecember 13, 2023dunnhumby, Research, Loyalty, Customer loyalty, Customer experience, Personaisation, Customer engagementComment
Ride share company Lyft deploys Rokt technology to increase customer loyalty and engagement E-commerceStaff WriterAugust 11, 2023Rokt, Lyft, E-commerce, Customer loyalty, Customer engagement, PersonaisationComment
LK Bennett taps True Fit technology to bring artificial intelligence to its digital fit experience Fit technologyStaff WriterJuly 18, 2023LK Bennett, True Fit, AI, Machine learning, Fashion Genome, Personaisation, Online retail, E-commerceComment
Ikea NLP and AI powered Billie chatbot brings increasing benefits to customers and co-workers Staff WriterJune 30, 2023Ikea, Billie chatbot, Ingka Group, Remote selling, AI, Natural Language Processing, Artificial Intelligence, Contact centres, PersonaisationComment
Benefit taps Antavo technology as cosmetics brand personalises its loyalty programme Loyalty programmesStaff WriterJune 22, 2023Benefit, Antavo, Loyalty programmes, Loyalty, Personaisation, Stores, Online retail, Omnichannel retailComment
Recurly report: Consumers prioritise cancellation, loyalty incentives and personalisation from subscription services Subscription servicesStaff WriterJune 21, 2023Recurly, Subscription services, Loyalty, PersonaisationComment
Infobip teams with BloomsyBox and Master of Code Global for Mother's Day activation Mother's DayStaff WriterMay 9, 2023Infobip, BloomsyBox, Master of Code Global, Mother's Day, ChatGPT, AI, Flowers, Customer experience, Personaisation, Decision Based Intelligence, Chatbots, E-commerceComment
Sarah Curran departs True Fit and sets sights on bringing a new business to life On the moveStaff WriterMay 5, 2023Sarah Curran, On the move, True Fit, Online retail, Personaisation, Fit technology, Startups, Rob Weaver, AppointmentsComment
Buy not build: Marks and Spencer snaps up Thread fashion technology know how AcquisitionsStaff WriterNovember 30, 2022Marks and Spencer, M&S, Thread, Personaisation, Fashion retail, Online retail, Omnichannel retail, AI, AcquisitionsComment
RTIH runs through this week's coolest retail technology plays Retail technologyStaff WriterOctober 14, 2022Retail technology, Future of retail, Chipotle Boorito Halloween promotion, River Island, Scandit, Stores, Mobile retail, Zippin, Checkout free stores, Toyota Center, Pinterest, Social commerce, Holiday shopping, Natori, Firework, Livestream shopping, Delivery Hero, CitrusAd, AdTech, 7-Eleven, True, Clearpay, NFTs, London Fashion Week, Richard Quinn, Grubhub, Starship Technologies, Robot delivery, Hudson, Amazon Just Walk Out technology, A.S. Watson, AI, Personaisation, Omnichannel retailComment
Five examples of the importance of technology in the jewelry industry Retail technologyStaff WriterOctober 11, 2022Jewellery, Retail technology, E-commerce, Online retail, Legacy technology, Payments, Shopify, Personaisation, EtsyComment
A.S. Watson launches AI powered skincare solution with L’Oréal’s ModiFace PersonalisationStaff WriterOctober 7, 2022A.S. Watson, L'Oreal, ModiFace, AI, Skinfie Lab, Personaisation, Health and beauty, Asia, Artificial intelligence, Skin care, Mobile retail, Omnichannel retailComment
XY Retail secures seed round from Monta Vista Capital Funding roundsStaff WriterJune 30, 2022XY Retail, Monta Vista Capital, Funding rounds, Startups, XY platform, Luxury brands, Omnichannel retail, Retail technology, Personaisation, ISAIA, PoS, E-commerce, Stores, APIs, Customer experienceComment
Pinterest to acquire AI powered fashion shopping platform THE YES AcquisitionsStaff WriterJune 3, 2022Pinterest, THE YES, Fashion retail, Online retail, Social media, Social commerce, Acquisitions, E-commerce, PersonaisationComment
Kiosko and Intouch.com a strategic partnership in Mexico StoresStaff WriterMay 31, 2022Intouch.com, Kiosko, Startups, Stores, Mexico, Personaisation, AI, Artificial intelligence, Convenience storesComment
Last week’s biggest retail technology plays at a glance Retail technologyStaff WriterMay 9, 2022Retail technology, Stores, Checkout free stores, Omnichannel retail, Cryptocurrencies, Payments, Mobile retail, Independent retailers, Convenience stores, Supply chain, Online retail, Personaisation, Parcel lockers, Social proof messaging, NFTs, Cloud solutions, Rapid grocery deliveryComment
The Very Group taps True Fit personalised size and fit guidance tech Online retailStaff WriterMay 4, 2022The Very Group, Very.co.uk, True Fit, Personaisation, Personalised size and fit guidance, Online retail, Pureplays, E-commerce, commercetools, Customer experience, Fashion retail, Retail technologyComment
3DLOOK bridges physical and digital shopping gap with YourFit 2.0 platform Fashion retailStaff WriterMarch 31, 20223DLOOK, 3DLOOK YourFit 2.0, Omnichannel retail, Fashion retail, Personaisation, Customer engagement, Online retail, Online returns, Social media, RTIH Innovation Awards, E-commerce, Date of BirthComment