RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER CX Staff Writer 08/05/2025 CX Staff Writer 08/05/2025 HappyOrNot inks deal with Lidl Sweden that sees deployment of Smiley Terminals across retailer's stores Continue reading… Read More CX Staff Writer 22/04/2025 CX Staff Writer 22/04/2025 HappyOrNot report flags key CX trends for 2025, including happiest and least happy times for shoppers Continue reading… Read More Customer experience Staff Writer 10/08/2023 Customer experience Staff Writer 10/08/2023 Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily Read More Customer experience Staff Writer 27/07/2023 Customer experience Staff Writer 27/07/2023 Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform Read More AI Staff Writer 08/02/2023 AI Staff Writer 08/02/2023 HappyOrNot taps artificial intelligence software for Smiley Touch customer feedback terminal update Read More Customer reviews Staff Writer 07/12/2021 Customer reviews Staff Writer 07/12/2021 UK brands struggle with customer feedback as online sales surge Read More Marketing Staff Writer 19/08/2020 Marketing Staff Writer 19/08/2020 Innovative in-store retail marketing ideas that can propel sales Read More Interviews Staff Writer 21/07/2020 Interviews Staff Writer 21/07/2020 Interview: Nicolas Hammer, Co-founder and CEO, Critizr Read More Customer reviews Staff Writer 15/07/2020 Customer reviews Staff Writer 15/07/2020 Bad online reviews hit online businesses hard Read More Coronavirus Staff Writer 21/04/2020 Coronavirus Staff Writer 21/04/2020 Brand trust becomes key factor for shoppers amid coronavirus outbreak Read More Contributed article Staff Writer 21/02/2020 Contributed article Staff Writer 21/02/2020 Three tips for being more innovative in your professional life Read More Customer service Staff Writer 06/11/2019 Customer service Staff Writer 06/11/2019 Martin Newman’s Customer Service Action now live Read More Startups Staff Writer 09/10/2019 Startups Staff Writer 09/10/2019 Critizr snags major funding, eyes European expansion Read More
CX Staff Writer 08/05/2025 CX Staff Writer 08/05/2025 HappyOrNot inks deal with Lidl Sweden that sees deployment of Smiley Terminals across retailer's stores Continue reading… Read More
CX Staff Writer 22/04/2025 CX Staff Writer 22/04/2025 HappyOrNot report flags key CX trends for 2025, including happiest and least happy times for shoppers Continue reading… Read More
Customer experience Staff Writer 10/08/2023 Customer experience Staff Writer 10/08/2023 Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily Read More
Customer experience Staff Writer 27/07/2023 Customer experience Staff Writer 27/07/2023 Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform Read More
AI Staff Writer 08/02/2023 AI Staff Writer 08/02/2023 HappyOrNot taps artificial intelligence software for Smiley Touch customer feedback terminal update Read More
Customer reviews Staff Writer 07/12/2021 Customer reviews Staff Writer 07/12/2021 UK brands struggle with customer feedback as online sales surge Read More
Marketing Staff Writer 19/08/2020 Marketing Staff Writer 19/08/2020 Innovative in-store retail marketing ideas that can propel sales Read More
Interviews Staff Writer 21/07/2020 Interviews Staff Writer 21/07/2020 Interview: Nicolas Hammer, Co-founder and CEO, Critizr Read More
Customer reviews Staff Writer 15/07/2020 Customer reviews Staff Writer 15/07/2020 Bad online reviews hit online businesses hard Read More
Coronavirus Staff Writer 21/04/2020 Coronavirus Staff Writer 21/04/2020 Brand trust becomes key factor for shoppers amid coronavirus outbreak Read More
Contributed article Staff Writer 21/02/2020 Contributed article Staff Writer 21/02/2020 Three tips for being more innovative in your professional life Read More
Customer service Staff Writer 06/11/2019 Customer service Staff Writer 06/11/2019 Martin Newman’s Customer Service Action now live Read More
Startups Staff Writer 09/10/2019 Startups Staff Writer 09/10/2019 Critizr snags major funding, eyes European expansion Read More
