Customer-centric Selfridges defies High Street gloom Department storesStaff WriterOctober 10, 2019Selfridges, Manu Tyagi, Infosys Consulting, Department stores, Retail technology, Bricks and mortar retail, Omnichannel retailComment
Boots must look beyond loyalty cards, promotions and embrace new tech Bricks and mortar retailStaff WriterMay 30, 2019Boots, Infosys Consulting, Manu Tyagi, Bricks and mortar retail, Omnichannel retail, Online retailComment