RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Loyalty Scott Thompson 18/08/2026 Loyalty Scott Thompson 18/08/2026 Many Brits are less attached to retailers than three years ago as UK’s biggest loyalty turn offs revealed Read More Online returns Scott Thompson 12/08/2026 Online returns Scott Thompson 12/08/2026 Online returns policy an influence for majority of UK shoppers, new IMRG and nShift research finds Read More China Scott Thompson 10/08/2026 China Scott Thompson 10/08/2026 Where East meets West: China’s live, social and quick commerce innovation reshapes global retail Read More Sustainable retail Scott Thompson 24/07/2026 Sustainable retail Scott Thompson 24/07/2026 Lidl GB research flags how far many Brits are off track when it comes to healthy and sustainable diets Read More AI Scott Thompson 21/07/2026 AI Scott Thompson 21/07/2026 The fear that AI agents will cut merchants out of transactions is a hallucination, PSE Consulting finds Read More Social commerce Scott Thompson 20/07/2026 Social commerce Scott Thompson 20/07/2026 Social commerce reshapes young consumers' shopping journeys as e-commerce sites struggle to keep up Read More AI Scott Thompson 20/07/2026 AI Scott Thompson 20/07/2026 AI, technology and customer experience investment key as retail profit warnings rise in Q2 Read More AI Scott Thompson 16/07/2026 AI Scott Thompson 16/07/2026 Many UK high street retailers suffering from AI chatbot inaccuracies, Searchable research finds Read More AI Scott Thompson 10/07/2026 AI Scott Thompson 10/07/2026 AI powered grocery shopping engagement varies across markets with trust impacting use, dunnhumby Read More Research Scott Thompson 07/07/2026 Research Scott Thompson 07/07/2026 UiPath research shows many retailers operating in hindsight when it comes to key commercial decisions Read More Online delivery Scott Thompson 06/07/2026 Online delivery Scott Thompson 06/07/2026 Many Brits stuck in parcel purgatory as they spend hours waiting for deliveries, ZigZag research Read More Payments Scott Thompson 26/06/2026 Payments Scott Thompson 26/06/2026 Many consumers want cash and cashless payment options despite declining use of notes and coins Read More Stores Scott Thompson 25/06/2026 Stores Scott Thompson 25/06/2026 Gen Alpha could be a key driver of in-store growth if the experience is right, new research finds Read More AI Scott Thompson 25/06/2026 AI Scott Thompson 25/06/2026 Shoppers sign up for AI product discovery, but still look to marketplaces to complete their purchase Read More Research Scott Thompson 23/06/2026 Research Scott Thompson 23/06/2026 New dentsu research reveals how Brits are using AI, social media and stores in shopping journeys Read More Social media Scott Thompson 23/06/2026 Social media Scott Thompson 23/06/2026 Social media drives 1.7 billion annual visits to UK high streets, American Express research finds Read More E-commerce Scott Thompson 23/06/2026 E-commerce Scott Thompson 23/06/2026 New Quickfire Digital research reveals how AI and legacy technology are failing e-commerce sector Read More Green retail Scott Thompson 23/06/2026 Green retail Scott Thompson 23/06/2026 Brits hoarding old technology is behind UK’s growing electronic waste epidemic, Currys research Read More Online delivery Scott Thompson 23/06/2026 Online delivery Scott Thompson 23/06/2026 Amazon Prime Day World Cup bargains at risk as summer parcel thefts surge, Quadient research Read More Grocery retail Scott Thompson 19/06/2026 Grocery retail Scott Thompson 19/06/2026 Many American and British shoppers change grocery spending as costs rise, RELEX Solutions research Read More Older Posts
Loyalty Scott Thompson 18/08/2026 Loyalty Scott Thompson 18/08/2026 Many Brits are less attached to retailers than three years ago as UK’s biggest loyalty turn offs revealed Read More
Online returns Scott Thompson 12/08/2026 Online returns Scott Thompson 12/08/2026 Online returns policy an influence for majority of UK shoppers, new IMRG and nShift research finds Read More
China Scott Thompson 10/08/2026 China Scott Thompson 10/08/2026 Where East meets West: China’s live, social and quick commerce innovation reshapes global retail Read More
Sustainable retail Scott Thompson 24/07/2026 Sustainable retail Scott Thompson 24/07/2026 Lidl GB research flags how far many Brits are off track when it comes to healthy and sustainable diets Read More
AI Scott Thompson 21/07/2026 AI Scott Thompson 21/07/2026 The fear that AI agents will cut merchants out of transactions is a hallucination, PSE Consulting finds Read More
Social commerce Scott Thompson 20/07/2026 Social commerce Scott Thompson 20/07/2026 Social commerce reshapes young consumers' shopping journeys as e-commerce sites struggle to keep up Read More
AI Scott Thompson 20/07/2026 AI Scott Thompson 20/07/2026 AI, technology and customer experience investment key as retail profit warnings rise in Q2 Read More
AI Scott Thompson 16/07/2026 AI Scott Thompson 16/07/2026 Many UK high street retailers suffering from AI chatbot inaccuracies, Searchable research finds Read More
AI Scott Thompson 10/07/2026 AI Scott Thompson 10/07/2026 AI powered grocery shopping engagement varies across markets with trust impacting use, dunnhumby Read More
Research Scott Thompson 07/07/2026 Research Scott Thompson 07/07/2026 UiPath research shows many retailers operating in hindsight when it comes to key commercial decisions Read More
Online delivery Scott Thompson 06/07/2026 Online delivery Scott Thompson 06/07/2026 Many Brits stuck in parcel purgatory as they spend hours waiting for deliveries, ZigZag research Read More
Payments Scott Thompson 26/06/2026 Payments Scott Thompson 26/06/2026 Many consumers want cash and cashless payment options despite declining use of notes and coins Read More
Stores Scott Thompson 25/06/2026 Stores Scott Thompson 25/06/2026 Gen Alpha could be a key driver of in-store growth if the experience is right, new research finds Read More
AI Scott Thompson 25/06/2026 AI Scott Thompson 25/06/2026 Shoppers sign up for AI product discovery, but still look to marketplaces to complete their purchase Read More
Research Scott Thompson 23/06/2026 Research Scott Thompson 23/06/2026 New dentsu research reveals how Brits are using AI, social media and stores in shopping journeys Read More
Social media Scott Thompson 23/06/2026 Social media Scott Thompson 23/06/2026 Social media drives 1.7 billion annual visits to UK high streets, American Express research finds Read More
E-commerce Scott Thompson 23/06/2026 E-commerce Scott Thompson 23/06/2026 New Quickfire Digital research reveals how AI and legacy technology are failing e-commerce sector Read More
Green retail Scott Thompson 23/06/2026 Green retail Scott Thompson 23/06/2026 Brits hoarding old technology is behind UK’s growing electronic waste epidemic, Currys research Read More
Online delivery Scott Thompson 23/06/2026 Online delivery Scott Thompson 23/06/2026 Amazon Prime Day World Cup bargains at risk as summer parcel thefts surge, Quadient research Read More
Grocery retail Scott Thompson 19/06/2026 Grocery retail Scott Thompson 19/06/2026 Many American and British shoppers change grocery spending as costs rise, RELEX Solutions research Read More
