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CX
Automation
Forecourt and convenience retailer EG On The Move teams with AI driven CX platform Serve First
Scott Thompson
08 Jul 2026
Payments
The engagement economy: why retail leaders are benchmarking against iGaming UX in 2025
Contributed article
09 Jun 2026
Food delivery
British fashion and lifestyle brand Paul Smith taps Voyado product discovery technology
Staff Writer
01 May 2026
Retail tech
A new chapter for Ahold Delhaize Europe as new Customer and Digital Platform team launches
Staff Writer
02 Dec 2025
WhatsApp
7-Eleven tie up brings Swiftly Alcohol Cashback solution to 10,500+ convenience locations
Staff Writer
25 Nov 2025
Delivery
The rise of responsible gambling tools: how DraftKings and others are changing the game
Staff Writer
24 Nov 2025
PIM solutions
Why technology first retailers are redefining the customer delivery experience
Staff Writer
20 Oct 2025
Appointments
LK Bennett gets personal as British brand taps Ometria customer data and experience platform
Staff Writer
03 Sep 2025
Inclusion
VusionGroup takes wraps off new Customer Experience Centre in Cologne, Germany
Staff Writer
29 Aug 2025
Appointments
Luisaviaroma enhances marketing precision, optimises ad spend with Twilio Segment
Staff Writer
12 Jun 2025
30 articles