Forget offline vs online. The big word in retail is hybrid Omnichannel retailStaff WriterOctober 16, 2021Omnichannel retail, Hybrid retail, Online retail, Stores, Bricks and mortar retail, Amazon, Mercaux, Customer experienceComment
Tapping into passions, hobbies and interests: the new formula for customer connectivity CXStaff WriterJuly 30, 2019Aptos, Customer experience, CX, Omnichannel retail, Loyalty programmesComment
