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2026 RTIH Innovation Awards FAQs
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2027 RTIH AI in Retail Awards
2026 RTIH AI in Retail Awards winners
2025 RTIH Innovation Awards winners
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Advertise with us
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RTIH magazine
2026 RTIH Innovation Awards FAQs
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RTIH Top 100 Retail Tech Influencers List
2027 RTIH AI in Retail Awards
2026 RTIH AI in Retail Awards winners
2025 RTIH Innovation Awards winners
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Tapping into passions, hobbies and interests: the new formula for customer connectivity
CX Staff Writer 30/07/2019 CX Staff Writer 30/07/2019

Tapping into passions, hobbies and interests: the new formula for customer connectivity

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3D Cloud
Shoptalk Europe 2026

2026 EVENTS

Featured
Shoptalk Europe 2026
Jun 9
9 June 2026 – 11 June 2026
Shoptalk Europe 2026
9 June 2026 – 11 June 2026
9 June 2026 – 11 June 2026
Workforce Innovation Expo
Sept 10
10 September 2026
Workforce Innovation Expo
10 September 2026
10 September 2026
NRF 2026: Retail's Big Show Europe
Sept 15
15 September 2026 – 17 September 2026
NRF 2026: Retail's Big Show Europe
15 September 2026 – 17 September 2026
15 September 2026 – 17 September 2026
eCommerce Expo 2026
Sept 23
23 September 2026 – 24 September 2026
eCommerce Expo 2026
23 September 2026 – 24 September 2026
23 September 2026 – 24 September 2026

TRENDING: AI

Featured
Ocado Group goes live on AI native procurement orchestration and supplier management platform Omnea
AI
Ocado Group goes live on AI native procurement orchestration and supplier management platform Omnea
AI
AI
Rithum: Many shoppers have used AI to help buy groceries, with majority tapping it to compare prices
AI
Rithum: Many shoppers have used AI to help buy groceries, with majority tapping it to compare prices
AI
AI
Bambuser powered Asos Stylist app in ChatGPT launch showcases fundamental tension in AI mediated commerce
AI
Bambuser powered Asos Stylist app in ChatGPT launch showcases fundamental tension in AI mediated commerce
AI
AI
Decathlon, Whirlpool and Amo Beleza among the early adopters of VTEX AI Workspace solution
AI
Decathlon, Whirlpool and Amo Beleza among the early adopters of VTEX AI Workspace solution
AI
AI

TRENDING: AUTOMATION

Featured
Catalyst Brands agrees Figure humanoid robotics partnership amid supply chain modernisation push
Automation
Catalyst Brands agrees Figure humanoid robotics partnership amid supply chain modernisation push
Automation
Automation
New chapter for John Lewis & Partners as it shutters Blakelands DC and invests in automation
Automation
New chapter for John Lewis & Partners as it shutters Blakelands DC and invests in automation
Automation
Automation
Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion
Automation
Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion
Automation
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Automation

TRENDING: RTS 2026

Featured
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026

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RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026

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RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
Celebrating omnichannel technology excellence: 2026 RTIH Innovation Awards now open for submissions
RTIH Awards
Celebrating omnichannel technology excellence: 2026 RTIH Innovation Awards now open for submissions
RTIH Awards

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RTIH Awards
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards

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RTIH Awards

TRENDING: INTERVIEWS

Featured
Desert Island Retail Technology: Walmart’s Dr. Astha Purohit talks digital wallets, AI and drones
Interviews
Desert Island Retail Technology: Walmart’s Dr. Astha Purohit talks digital wallets, AI and drones
Interviews
Interviews
Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI
Interviews
Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI
Interviews
Interviews
Smart stores specialist VenHub thinks about the future as US-based company builds momentum
Interviews
Smart stores specialist VenHub thinks about the future as US-based company builds momentum
Interviews

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Interviews
Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce
Interviews
Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce
Interviews

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Interviews

TRENDING: ACQUISITIONS

Featured
Global-e acquires Passport as it looks to boost its Logistics Offering and Post-Purchase Experience
Acquisitions
Global-e acquires Passport as it looks to boost its Logistics Offering and Post-Purchase Experience
Acquisitions
Acquisitions
FedEx fronted consortium launches €7.8 billion buy out offer for parcel lockers firm InPost
Acquisitions
FedEx fronted consortium launches €7.8 billion buy out offer for parcel lockers firm InPost
Acquisitions
Acquisitions
Stratacache announces sale of digital signage big hitter Scala to Vertiseit in SEK 265 million deal
Acquisitions
Stratacache announces sale of digital signage big hitter Scala to Vertiseit in SEK 265 million deal
Acquisitions
Acquisitions
The Home Depot boosts on demand delivery push with SIMPL Automation startup acquisition following pilot
Acquisitions
The Home Depot boosts on demand delivery push with SIMPL Automation startup acquisition following pilot
Acquisitions

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Acquisitions

TRENDING: STORES

Featured
In-store inefficiencies cost retailers dear driven by misordered technology deployments strategies
Stores
In-store inefficiencies cost retailers dear driven by misordered technology deployments strategies
Stores
Stores
Viva Las Vegas! Smart store technology specialist VenHub expands its manufacturing capacity
Stores
Viva Las Vegas! Smart store technology specialist VenHub expands its manufacturing capacity
Stores
Stores
Hellenic Hypermarkets Sklavenitis connects with Hanshow on electronic shelf label roll-out across Greece
Stores
Hellenic Hypermarkets Sklavenitis connects with Hanshow on electronic shelf label roll-out across Greece
Stores
Stores
Yorkshire firsts for Stradivarius and Pull&Bear as Inditex brands make regional store debuts
Stores
Yorkshire firsts for Stradivarius and Pull&Bear as Inditex brands make regional store debuts
Stores
Stores

TRENDING: APPOINTMENTS

Featured
SAI Group appoints retail technology veteran Clare Hoole to spearhead company’s UK expansion push
Appointments
SAI Group appoints retail technology veteran Clare Hoole to spearhead company’s UK expansion push
Appointments
Appointments
Former Sephora Americas CEO Jean-André Rougeot joins parcel delivery platform Veho’s board
Appointments
Former Sephora Americas CEO Jean-André Rougeot joins parcel delivery platform Veho’s board
Appointments
Appointments
MartyAI founder Ines Clark takes on Agentic Commerce Strategy & GTM role at payments giant Visa
Appointments
MartyAI founder Ines Clark takes on Agentic Commerce Strategy & GTM role at payments giant Visa
Appointments
Appointments
Customer experience and analytics specialist TruRating adds former dunnhumby CEO to its board
Appointments
Customer experience and analytics specialist TruRating adds former dunnhumby CEO to its board
Appointments
Appointments

TRENDING: FUNDING NEWS

Featured
Autonomous aerial logistics technology company Matternet takes to skies with $33 million in funding
Funding news
Autonomous aerial logistics technology company Matternet takes to skies with $33 million in funding
Funding news
Funding news
Stord bags $250 million in Series F funding at $3 billion valuation in round led by Strike Capital
Funding news
Stord bags $250 million in Series F funding at $3 billion valuation in round led by Strike Capital
Funding news
Funding news
KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion
Funding news
KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion
Funding news
Funding news
Including Multiverse and Blink: six retail technology funding rounds you need to know about
Funding news
Including Multiverse and Blink: six retail technology funding rounds you need to know about
Funding news
Funding news
eCommerce Expo 2026
Workforce Innovation Expo

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