Barclays partners with Flux to test out instant digital receipts
Flux has announced a trial with Barclays to offer itemised digital receipts to its customers. This will take place with the estimated 10,000 users of the Barclays Launchpad app, the bank’s platform for testing new features with customers.
Those taking part in the trial, set to kick off in the near future, will see their receipts in real-time, including all purchases, with VAT, delivered directly to their Barclays app. Successful pilots will then be rolled out to the five million customers using the Barclays mobile banking app. In addition to receipts, this trial also sees Flux partnering with Barclaycard, who will provide the ability for merchants, via integration through their Point of Sale devices, to issue digital receipts to any customer from a participating bank who is enrolled into the Flux service. Currently this includes Starling Bank cardholders and Monzo Bank in pilot, who will have receipts sent to their mobile app.
Barclaycard and Flux have launched across all EAT stores and, should the pilot prove successful, may look to add more retailers next year. Flux has a UK patent pending algorithm that works by linking purchases to bank cards via a software integration to the retailer’s Point of Sale. It was part of the 2017 Barclays Accelerator powered by Techstars. Michael Harte, Group Head of Innovation at Barclays, says: “Through the Group Innovation Office and Rise, our open innovation community, we continue to partner with FinTechs to experiment and test new ideas. We are delighted to be trialling Flux technology as part of our ongoing efforts to improve the experience we offer our customers.”
Matty Cusden-Ross, Co-Founder and CEO at Flux, says: “We believe that Flux is the next biggest innovation for retail payments since contactless. Nobody wants to keep track of hundreds of bits of paper in the 21st century. We are determined to digitise the world’s receipts by linking to how customers pay anyways so we don’t change behavior at checkout. We are excited to demonstrate the benefits of Flux to Barclays customers.”