Next has selected Paragon HDX as part of an upgrade to its omni-channel order fulfilment solution. The system will be used to enhance the retailer’s two-man home delivery operations. Paragon HDX will provide a complete fulfilment platform to help Next introduce the likes of tighter delivery windows at point of order.
“Over the course of 2016-17 we have continued to invest in our logistics infrastructure to improve the delivery services we offer our customers,” says Simon Kelly, Director of Logistics at Next. “As well as developing a new automated furniture warehouse, we recognised the need to update our omni-channel order fulfilment systems for our two-man home delivery operation. Following a competitive tender process we decided that Paragon HDX was the solution that would best meet our objectives, and allow us to offer our customers the most flexible delivery choices in the most cost effective manner.”