Around 23,000 of Fortnum & Mason’s customers have had their names, email addresses and home addresses, as well as social media handles, compromised by hackers.
The breach occurred through Typeform, a company used by Fortnum & Mason for online surveys and competitions. In a statement, it said: “No-one's bank details or passwords have been involved, and money and accounts are safe. All those affected have been contacted. There has been no breach of Fortnum and Mason's website or database, and all data which we hold is unaffected by this breach.”
It added: “We have disabled any and all Typeform forms existing on our website and will not work with them until we are assured that; there is no further risk, that all our data has been removed from their servers and that their security measures have been improved. We have been informed that Typeform have fixed the root cause and are undertaking forensic investigations.”