Narvar buys Kronos Care, expands in Europe

Customer engagement and loyalty venture Narvar has acquired Kronos Care, a fellow CX startup based in Paris. Terms of the deal were not disclosed.

A member of LVMH’s accelerator La Maison des Startups, Kronos Care’s customer list in France includes Etam, Intersport, Camaieu and L’Oréal. “From our earliest days, we have had a vision to simplify the lives of consumers around the world with both global scale and a localised approach,” says Amit Sharma, founder and CEO, Narvar.

“The acquisition of Kronos Care aligns with this vision as we continue to focus strategic investment in Europe, building on a year of successful growth in the market. We are impressed by the work that Kronos Care has done to fill the post-purchase experience need for retailers in France, and look forward to better serving our customer relationships in the region.”