Customer experience platform Narvar and Walgreens have teamed to provide package pickup and returns at more than 8,000 Walgreens locations with FedEx OnSite services. Participating retailers include Urban Outfitters, Levi Strauss & Co., Cole Haan and Alexandre Birman.
This is the first offering in the Narvar Concierge suite of solutions for physical commerce. The network will also include Nordstrom, which is piloting the pick-up and drop-off service in Los Angeles.
"Customers are continuing to redefine value and convenience, and this is another way in which we can provide a differentiated retail experience, by offering more simple and time-saving solutions," says Alex Gourlay, Co-COO atWalgreens Boots Alliance and President of Walgreens.
"We're leveraging new and different platforms as well as our expansive footprint to bring more services closer to our customers while giving our partners greater reach and access in communities across the US."