Automation Scott Thompson 07/10/2026 Automation Scott Thompson 07/10/2026

CEVA Logistics taps Sereact AI robotic systems for Zalando returns handling in Germany and Poland

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Online returns Rosalind Sheldrake 22/09/2026 Online returns Rosalind Sheldrake 22/09/2026

Ravelin flags the rise of the refundjacker as dishonesty becomes normalised among shoppers

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Online returns Scott Thompson 10/09/2026 Online returns Scott Thompson 10/09/2026

New Loop research reveals how online returns policies have become a critical factor for British shoppers

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Returns Scott Thompson 28/08/2026 Returns Scott Thompson 28/08/2026

Poles apart: European hotspots for returns fraud revealed as retail systems struggle to keep up

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Online returns Scott Thompson 12/08/2026 Online returns Scott Thompson 12/08/2026

Online returns policy an influence for majority of UK shoppers, new IMRG and nShift research finds 

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Returns Scott Thompson 19/06/2026 Returns Scott Thompson 19/06/2026

Stricter online returns policies risk putting shoppers off before they buy, new Locus research finds 

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Parcel lockers Scott Thompson 18/06/2026 Parcel lockers Scott Thompson 18/06/2026

InPost UK hits 15,000 parcel lockers across likes of supermarkets, retail parks and transport hubs

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Online returns Scott Thompson 11/06/2026 Online returns Scott Thompson 11/06/2026

Online fashion brand MESHKI taps Returnalyze technology to boost its global returns prevention strategy

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Research Scott Thompson 02/06/2026 Research Scott Thompson 02/06/2026

Quadient research: Brits spending millions of Hours on parcel admin amid deliveries and returns boom

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Funding news Scott Thompson 20/05/2026 Funding news Scott Thompson 20/05/2026

Viking Growth invests in Inretrn, a company that helps retailers manage complex returns processes

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Online returns Staff Writer 10/04/2026 Online returns Staff Writer 10/04/2026

Scurri ZigZag partnership gives retailers a more joined up approach to returns conundrum

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Research Staff Writer 26/01/2026 Research Staff Writer 26/01/2026

Brits admit to wardrobing as they back crackdown on free online returns abuse

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Returns Staff Writer 14/01/2026 Returns Staff Writer 14/01/2026

Asos kicks off 2026 with online returns launches for customers in Finland and Hong Kong

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Returns Staff Writer 09/12/2025 Returns Staff Writer 09/12/2025

ReBound research: Black Friday 2025 sales trigger busiest week of the year for customer returns

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Online retail Staff Writer 08/12/2025 Online retail Staff Writer 08/12/2025

Footwear retailer shoezone boosts customer collection and returns options via Royal Mail tie up

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Returns Staff Writer 19/11/2025 Returns Staff Writer 19/11/2025

US retailer Winn-Dixie expands Amazon online returns kiosks to 68 additional stores across Florida

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Parcel lockers Staff Writer 17/11/2025 Parcel lockers Staff Writer 17/11/2025

First InPost parcel lockers installed at UK Post Office as six-month nationwide trial kicks off

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Returns Staff Writer 22/10/2025 Returns Staff Writer 22/10/2025

ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners

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On the move Staff Writer 07/10/2025 On the move Staff Writer 07/10/2025

Antonio Colicchio departs Abercrombie & Fitch and announces launch of returns focused company

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Returns Staff Writer 25/09/2025 Returns Staff Writer 25/09/2025

Honeylove partners with Frate Returns to tackle fraud and streamline exchanges for customers

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