Six retailers that are so innovative right now
These retailers are leading the way in providing technology that is one step ahead of their customers’ expectations.
A.S. Watson has switched on its Watsons One Pass loyalty offering in the Guangdong-Hong Kong-Macau Greater Bay Area.
Marks and Spencer
Marks & Spencer and Founders Factory have announced a third startup to enter their retail accelerator programme under joint venture, Founders Factory Retail. Take a bow Texel, which lines up alongside ChargedUp, a mobile phone battery sharing solution and Rocketo, a healthy subscription dog food service.
Last year, we reported that Waitrose was trying out a service allowing drivers to let themselves into customers’ homes while they are out and put their groceries away.
The retailer initially tested demand for the While You’re Away offering with 100 customers located within the delivery area of its dotcom fulfilment centre in Coulsdon, south London. And it is now opening the trial up to more than 1,000 people “due to excellent customer feedback”.
Walmart has revealed details for a new HQ in its home town of Bentonville, Arkansas as it looks to step up its digital strategy and attract the “next generation of talent”.
Asda will “accelerate its price position” and continue to invest in technology to power a “hassle free” shopping experience, following the CMA’s decision to bin its proposed merger with Sainsbury’s.
L’Oréal will next month launch its La Roche-Posay’s Effaclar Spotscan app on Alibaba’s Tmall and Taobao platforms.