Avon selects HCL Technologies for major IT project

Avon has chosen HCL Technologies to become its IT infrastructure services partner, supporting its Open Up digital transformation and business growth strategy. 

HCL will help Avon to overhaul its IT infrastructure services and support systems as it looks to improve the quality, scope, and efficiency of its service management activities, including its datacentres, network, security, and end-user computing services as well as its service desk. The partnership will also enable Avon to “realise cost savings, enabling it to fund new digital investments, improve service levels, and add capabilities for its millions of representatives across the world.”

Benedetto Conversano, Avon Senior Vice President, Chief Digital and Information Technology Officer, says: “This is a significant move forward in our Open Up strategy, through which we are resetting and digitising the business to fuel future growth. We look forward to seeing the positive change that HCL will drive for our business as we identify new ways of working, enhance speed and agility, and inject new capabilities within our digital initiatives. This is critical as we improve support for our millions of Avon representatives.”

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