Tesco cashless scan as you shop move angers customers

Tesco shoppers have hit out at the grocery giant for axing cash payments on its scan as you shop service.

They can now only use cards, with the change kicking in today. The move was flagged up on the Reduce Your Supermarket Spend Facebook group.

One customer said: “Feels like people that pay cash are been [sic] punished for paying that way. I for one don’t like using my card unless I really, really have to.”

Another added: ““Oh no why? When I do my big shop I always pay cash, always use scan as you shop too as it’s so much easier, I did it yesterday it was fine.”

There is, however, a way around the change. As one person commented on Facebook: “You won’t need to unpack and reload. Instead of going through scan and shop and having to pay card, you can go through self-scan and instead of scanning all your shopping scan the barcode on the screen like you would scan and shop and pay cash.”

“You can also go to any check-out and pay cash – all they do is scan a barcode on their till and it comes up on their checkout with your scanned shopping.”

A Tesco spokesperson said: “90% of our scan as you shop customers check-out using card payment. So to make it easier and faster for customers, the scan as you shop tills at most of our larger stores will take card payments only, from 13th January.”

Asda and Sainsbury’s offer a similar service, which also only accept card payments.