Vestiaire Collective taps into New Relic platform

Vestiaire Collective, a Paris-based luxury fashion resale website, is leveraging the New Relic cloud-based platform as it scales up its infrastructure to support digital customer experience and international expansion.

"The second-hand fashion market is now growing faster than the new retail market. The trend that began more than 10 years ago is only increasing as the reluctance to buy second-hand products no longer exists and consumers are increasingly interested in eliminating waste,” says Patrick Herrmann, Chief Technology Officer at Vestiaire Collective.

He adds: “Just as we are the source of trust for our users, New Relic has become the source of trust for the health of our platform. New Relic has become a key partner to us as they provide actionable insights that help our teams make the right decisions for our business.”

Greg Ouillon, EMEA fFeld CTO at New Relic, comments: "Providing flawless digital customer experience is absolutely essential for all businesses, but it is especially important for e-commerce companies whose users will leave if they are getting a sub-par experience. We are excited to partner with Vestiaire Collective to help the business scale and get the insights they need to provide customers with an optimal experience as it expands internationally.”