Eight stand out retail technology investments

These retailers and brands are leading the way in providing technology and experiences that are one step ahead of their customers’ expectations.

1. Co-op

Co-op started using its first electric vehicles for online home delivery this month as it aims to replace its fleet of fossil fuel powered vans by 2025.

The convenience retailer is kicking things off with stores in Hebden Bridge, Holmfirth and Hove, followed by Ryde, Isle of Wight and Whitby which will take delivery of electric vehicles early next year for groceries ordered through Co-op’s own online shop.

2. Cox & Cox

Online homeware and furniture retailer Cox & Cox has launched Room Builder, powered by Hullabalook stickers technology.

We're now live with @coxandcoxuk 🤩 check out our stickers technology making your shopping experience way more enjoyable https://t.co/OpNG8ZqUih #UX #retail #ecommerce #tech pic.twitter.com/czCaNP69L3
— Hullabalook (@hullabalookers) December 18, 2020

3. The Latest

The Latest has opened a new experiential retail store in Berlin, featuring Cegid tech. Plans are afoot to launch further ones in the UK and China.

The 260 sq. m store features up to a hundred curated products, from manufacturers and brands around the world, ranging from hi-tech face masks to electric delivery bikes.

4. True Tribe

French fashion brand TrueTribe is using SUKU’s blockchain platform to provide transparency into a product's journey from raw materials through to sale.

The first garments to be tracked in this way, clothes that began life as nylon waste such as discarded fishing nets and fabric scraps, were shipped to Browns Fashion in London during November.

5. De'Longhi and Kenwood

De'Longhi and Kenwood have announced a customer intelligence partnership with Uncrowd.

This will see them tapping the UK startup’s Friction/Reward Indexing analytics platform.

6. The Watches of Switzerland Group

The Watches of Switzerland Group is using the Vee24 platform for its Virtual Boutique online video chat and co-browsing service.

The Watches of Switzerland Group chose Vee 24 for their enterprise-grade, highly reliable, and scalable platform, comprehensive service, and ability to flawlessly provide immersive, live experiences virtually. Read the press release here: https://t.co/DXTJdZ4VMk #WOS #Retail pic.twitter.com/NrTuXHJM0X
— Vee24 (@Vee24) December 17, 2020

7. Marks and Spencer

M&S has launched a new, on-the-spot payment solution to help relieve queues at the checkouts this Christmas.

Available at 200 of the retailer’s stores, this allows staff members to pick out customers waiting in line to pay for just a few items, and process their transaction via a handheld Honeywell device.