Coronavirus outbreak and the retail technology space

Retail Technology Innovation Hub rounds up the key Covid-19 developments from last week. 

Swarovski is inviting its customers to share a special 2020 moment for a chance to win a £1,000 shopping spree and other gifts.

The #SparkDelight campaign will run from 4th-13th December. People can scan a QR code in-store, prompting them to share their moment to be entered into a draw. They can also enter online.

Year-on-year UK footfall decreased by 65.4% in November, with a 31.9 percentage point decline from October, according to research from the BRC and ShopperTrak.

Footfall on high streets declined by 63.9% YoY, retail parks by 26.8% YoY and shopping centres by 61.8%.

Brits are set to spend £6.5 billion at independent retailers this Christmas, according to research from Direct Line -Business.

Coca-Cola’s two festive campaigns are the best performing Christmas ads in 2020, according to Kantar research.

UK online retail sales growth on Black Friday weighed in at +38% this year, with the full Black Friday week (defined as 23rd-30th November) seeing growth of 30%. 

That’s according to research by the IMRG, based on the daily online sales performance of 102 UK retailers.

Shoppers were waiting in queues for over an hour on the Debenhams website last week as they looked to bag deals following the retailer’s collapse in to liquidation.

The department store chain is being wound down after JD Sports pulled out of talks on a rescue takeover.

Currys PC World says that this Black Friday weekend was its busiest ever online with nearly 120,000 calls taken through its ShopLive personal video shopping service.

Ian Rogers is transitioning from Chief Digital Officer to an advisory role at LMVH, and joining French crypto hardware and software maker Ledger as Chief Experience Officer.

Westfield London has opened the doors to what is pitched as the world’s first store where you can rent everything you need for Christmas.

A Very Rental Christmas is curated by TV presenter, Laura Whitmore. 

It will be open until 13th December and offer the likes of eco-friendly potted Christmas trees, a range of decorative lights, traditional and modern decorations and tableware. 

Sign up for our free retail technology newsletter here.